The Independent Music Store

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Cool Vibes

We have always tried our best to ensure that you, the discerning customer, always has a happy shopping experience with us at Electro Music. Allow us to publish some genuine feedback from some of our customers.

"I am the luckiest girl on earth because of this cool stack! And thank you so so much for the gifts from your shop you added to the parcel! That was a cute surprise! I really didn't expect that! So thanks a lot! I will definetely recommend your shop! Hope you will doing fine in the future!."
Isabelle Bassist

"I have been using electromusic for all my gear, music, tuition and advice over the last 15 years they are the most welcoming and friendly people I have ever encountered, I don't look anywhere else as I know I will always get the best deal backed up with best customer service available all delivered in a shop void of music snobbery."

"Awesome place they can't do enough for you my son also has electric guitar lessons there I love the place and all the staff they really are genuinely great"
Chris Guitarist

"Hi Stuart, Collings is brilliant. Thanks so much for sorting. Excellent work. Are you on Facebook or Twitter? I'll post a blurb. Best wishes."
Brooks Williams

"Well I went in yesterday and I needed a amp for a gig last night and the staff were very friendly. They help me out loads and they was just genuine people not people try to push sales like in shops like Xxxxxxx."
Hayden Guitarist

"Just to let you know that my Fireglo Rickenbacker bass arrived and its a superb instrument on every respect. Your communications were spot on thought the transaction, and the delivery date worked out exactly as requested. I am a very satisfied customer."
Martin Schell Bassist

"Thankyou so much for everything you have been an absolute star. Isobel (my daughter) and myself are completely made up with everything you have done for us.  We have visited many music shops over the past few weeks and never received a service like we have from you today.  I will be recommending you to everyone I know and my daughter wants to put your shop on her youtube channel once up and running lol. Honestly pal with everything from the kit to the skins I can't thank you enough I know you have saved me quite a bit of money."

"Hi Stuart, Collings is brilliant. Thanks so much for sorting. Excellent work. Are you on Facebook or Twitter? I'll post a blurb. Best wishes."

"I live in Spain and for the first time I ordered a guitar from Electromusic, a Turner CLS-01E. I would like to say that the attention was very good, and it's been a very pleasant transaction. Also I'm very happy with the guitar. I asked Pete for advice, since I hadn't had the chance to try it before, I had only tried a different Turner model, which I loved, and I had only listened to the CLS-01E on a video on youtube, played by Clive Gregson. It sounded great in the video, but I wanted to have the opinion of a professional. Pete said he vouched for the quality, and I ordered it based partly on the video and to a large extent on Pete's advice. For all of it, I want to thank Pete, who was the one I was in touch with, and the shop."

"Electro Music has the most happiest, helpful and friendly employees over any other guitar shop I have been in. They've always treat me like a friend and always ready to have a good laugh. Stuart is the best luthier I have ever used and his repair jobs have always been perfect. If ever you need some help, a new instrument, pedal or what ever, these lot are the ones to go to for anything. Even if you just want to pop in to say Hi!  I don't know what I'd give to work in a place like this!"

"I've beengoing to electro music since playing guitar and what ever problem or what ever i needed they always sorted it out they all friendly very helpful if you have any problem or need something they will help and have it or can order what you want they just amazing. thanks again electro music."
Steven Piper

"The nice thing about Electromusic is that since I first visited your original shop as a young drummer ( with a waistline ,hair ,shades and ego )  your business ethic has remained the same. Everyone is given star treatment by people who really know their stuff. Maybe the shop is now many times larger, but you have retained the vital elements of friendly professional service, problem solving and attention to detail and customer satisfaction .  Not to mention great products at competitive prices - Try getting all of this on line.."
John Drummer (and struggling Guitarist)

"Hi Guys, I just felt that I had to write to praise you and thank you once again for a fantastic service. I’ve been a loyal customer with you now since early 2010 and was sent in your direction through friends and word of mouth from other satisfied customers who told me I wouldn’t go wrong with ‘Electro Music’ and to be fair they were completely right. In the past 4 yrs some quite significant amounts of money have been exchanged in your shop and at every step whether i’ve been buying a roll of gaffer tape or a full PA you have done everything to make this a pleasant experience and if anythings gone wrong you’ve rectified the situation as quickly and efficiently as possible whether it be through repairs, replacements or in the most recent case when I found myself without working gear over the festive period you very kindly loaned me gear until I was able to purchase new. Many Thanks once again to Jason and Steve in the PA department who have been more than helpful and bent over backwards to help me. It really is appreciated and rare to find such helpful, caring and overall excellent customer services nowadays. Electro Music - Highly recommended."
Gareth Lloyd, Customer.

"WOW!!!.The Line 6 PA is amazing. I am very happy with the system, and very glad I decided to pay a little bit more than I originally planned, as it was well worth it."
Richard, Rock band.

I just wanted to let you know that I am really enjoying the TD30, sounds amazing through the PA system and feedback from the rest of the band / public is good.  It's really easy
to transport and set up once you know what wires go where.  It's kicking bass drum and snare cut through nicely once balanced with the rest of the band.
Pete Drummer

"Being a big spender on drums and having spent money at every drum shop in the country and a few in America and Europe, you were my first drum shop and still the very best in the world - bar none, thanks yet again, speak soon."
Gavin H Drummer

"Amazing shop! Those guys in the drum department are amazing really helpful and friendly. I purchased a Mapex Saturn 4 piece drum kit in electric berry burst. Its amazing."
Andrew Drummer.

"I have just bought my first drum kit from you and had a great experience as usual at Electro Music. I thought I would take the time to say thanks for all your help."
Simon Drummer.

"Thanks to all those at Electro for making it happen. It was a lovely day."
Karl Brazil Drummer.

"Just a few words of thanks for the PJB rig and the service I got from yourselves. I put it through it's paces on Tues and it knocked my socks off with the clarity and volume of sound. I'm well chuffed!."
Andy Bassist

"Dave and his team in the bass department have a superb manner in looking after their customers. There is never any pressure to make a purchase. I now use Electro Music for the majority of my purchases."
John Hunter Bassist

"I just wanted to tell you how pleased I am with both the MarkBass Jeff Berlin Combo and the amazing price I bought it for, so thank you very much! I used it at a practice last night, and it cuts through amazingly. It must have sounded really good too, as even our guitarist remarked on the sound of the bass!"
Craig Harrison Bassist

"You have a fantastic aftersales network here in the UK! Top marks to all!! Electro especially have gone the extra mile in looking after me!!!!"
Andy Bassist

"From my first dealings with you I have to say your customer service is outstanding, no wonder you have prospered & expanded the business so over the years."
John Ilsley Bassist

"Thankyou for your quick delivery and good customer service."

"I doubt we would have got this level of service from any other supplier and we are extremely grateful. Thank you once again."

"I had been told by my local guitar shops that I may stand a chance of getting one of the last ones and have had one on order since February. After visiting your website yesterday morning I am now the proud owner of one within 24 hours. It really is a breath of fresh air to deal with a company who gets it right. Thanks again."
Andy Mandolin Player

"I've been up and down the country in guitar shops and this place is DEFINITELY the best, without a shadow of doubt."
Greg Guitar Player

"These days service like yours is virtually nonexistent and we’re very quick to complain, so I would just like to thank you both very much for all your help and advice in helping me come to my decision. You’re exactly what a great guitar store should be. I would just like to say what a pleasure it was."
Mike Guitar Player

"I write to congratulate Electro Music on two issues. The first is the most excellent service we received from one of your sales assistants in recent weeks. My second point in the actual choice of equipment and ancillary support that is available. I shall, without doubt, recommend your firm. Thank you very much indeed."
Chairman Musical Theatre

"I doubt we would have got this level of service from any other supplier and we are extremely grateful. Thank you once again."

"Just to say thanks for your great service. I ordered on Friday and it was delivered Monday morning with no problems. My daughter is absolutely delighted."

"Great guys. Great service!"
Pat Grogan Producer

"Our favourite music shop in the world!"
Charlie Harper UK Subs

"Received PreSonus Firebox today, complete with PSU and Cables. Thanks for being prompt and helpful."
Brian Engineer

"Got my speakers on Wed, excellent, super happy, many thanks!"
David Musician

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