We have always tried our best to ensure that you, the discerning customer, always has a happy shopping experience with us at Electro Music. Allow us to publish some genuine feedback from some of our customers.
"Thanks for the service. It feels like a completely new instrument now. Fantastic."
Ziggy
"Being a big spender on drums and having spent money at every drum shop in the country and a few in America and Europe, you were my first drum shop and still the very best in the world - bar none, thanks yet again, speak soon."
Gavin H Drummer
"I write to congratulate Electro Music on two issues. The first is the most excellent service we received from one of your sales assistants in recent weeks. My second point in the actual choice of equipment and ancillary support that is available. I shall, without doubt, recommend your firm. Thank you very much indeed."
Chairman Musical Theatre
"Just a few words of thanks for the PJB rig and the service I got from yourselves.
I put it through it's paces on Tues and it knocked my socks off with the clarity and volume of sound. I'm well chuffed!."
Andy Bassist
"Bought a Gibson Les Paul Traditional in Heritage Cherry from you the other week, I would just like to say what a pleasure it was. Given that it was Saturday morning, probably your busiest time of the week, you both spent a lot of time in helping me come to my decision. Even got a piece of cake. These days service like yours is virtually nonexistent and we’re very quick to complain, so I would just like to thank you both very much for all your help and advice. You’re proper old school and exactly what a great guitar store should be."
Mike Guitar Player
"I first discovered Electro Music when I decided to buy a Markbass amp several years ago. I travelled from Northumberland to Doncaster to try out the amp but now use Electro Music for the majority of my purchases. Dave and his team in the bass department have a superb manner in looking after their customers. There is never any pressure to make a purchase but they really can't do enough to assist in any way they can. The result is that each time I have gone, I have made the right purchase. The last time I was there, I spent 4 hours trying various combinations of amp and speakers whilst Dave brought endless cups of coffee! After 30 years of playing the bass, I'm finally happy with my sound. Just wish I had used Electro Music before."
John Hunter Bassist
I've been up and down the country in guitar shops and this place is DEFINITELY the best, without a shadow of doubt.
Greg Guitar Player
"I just wanted to tell you how pleased I am with both the MarkBass Jeff Berlin Combo and the amazing price I bought it for, so thank you very much! I used it at a practice last night, and it cuts through amazingly - I've never been able to hear myself so well. It must have sounded really good too, as even our guitarist remarked on the sound of the bass!"
Craig Harrison Bassist
"You have a fantastic aftersales network here in the UK! Top marks to all!! Electro especially have gone the extra mile in looking after me!!!!"
Andy Bassist
"Yes its true. Stuart Palmer is the best guitar repairer in the UK for sure. Just fitted a Highlander to my Collings OM... He also did my 001, Gibson SJ45 and Taylor GA RS... Not only is he good, but he is efficient doing what he says, when he says it. Excellent"
Simon Campbell Facebook post
"From my first dealings with you I have to say your customer service is outstanding, no wonder you have prospered & expanded the business so over the years."
John Ilsley Bassist
"I have just bought my first drum kit from you and had a great
experience as usual at Electro Music. I thought I would take the time to say thanks for all your help."
Simon Drummer.
"I doubt we would have got this level of service from any other supplier and we are extremely grateful. Thank you once again."
Sandra
"Great guys. Great service!"
Pat Grogan Producer
"Just to say thanks for your great service. I ordered on Friday and it was delivered Monday morning with no problems. My daughter is absolutely delighted."
Roman
"Received PreSonus Firebox today, complete with PSU and Cables. Thanks for being prompt and helpful."
Brian Engineer
"Thanks to all those at Electro for making it happen. It was a lovely day."
Karl Brazil Drummer.
"Our favourite music shop in the world!"
Charlie Harper UK Subs

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